Elder and Workplace Mediation

ASSISTING BEFORE THERE IS AN ISSUE

ACCESS ADVOCACY offers an alternative pathway for those who have concerns, disputes or serious matters they would like resolved. Many people simply need confidence, a plan or information about how to have their concerns heard.

Individuals and Organisations can benefit greatly from having a happy and satisfied community where concerns are readily and effectively addressed.

ACCESS ADVOCACY can assist by advocating appropriate ways of resolving issues before they escalate and require the involvement and/or intervention of senior or legal personnel. 

Assistance could range from:

  • supporting Elder clients to express their rights and wishes, in discussions with family and others, when making decisions about their everyday lives and care
  • advising clients about how to approach appropriate senior personnel to address issues or concerns
  • acting as a neutral third party to mediate between parties to resolve issues and reach satisfactory outcomes or agreements without involving legal and industrial personnel or action
  • training staff and/or senior personnel to use mediation skills in section/department disputes

    For further help please contact 0422 33 1943